Teaching

This course covers the basic service management functions of planning, organizing, leading, and controlling, as applied to project, team, knowledge, group/department and global settings. Discussion of the strengths and weaknesses of engineers as managers, and the engineering management challenges related to knowledge management and the corporate attainment of operational excellencete will also be featured. Emphasis is placed on the integration of engineering technologies and management. Students will master the basic functions in engineering management, the roles and perspectives of engineering managers, and selected skills required to become effective engineering managers in the new millennium.

This course covers the fundamentals of cost accounting, financial accounting, financial management, and marketing management in order to prepare service managers and engineers to meet future challenges in the marketplace. Engineering management cases are used to discuss methdologies for promoting service innovations, globalization of both service industries and labor markets, and the impact of these emerging market forces on service enterprises and managerial functions in the new millennium. Students will be exposed to the skills required to contribute toward creating the strategic differentiation and operational excellence of their future employers.

Students will be involved with the planning, benchmarking, and implementation of engineering strategies central to the application of specific engineering principles and methodologies in real-world service settings. The focus of a capstone SSE project is on the innovative application of engineering knowledge of diversified sources to add value. Students will prepare a written report and present results in an open seminar.

Students are typically involved with the planning, benchmarking, and implementation of certain engineering activities centering on the application of specific engineering principles and methodologies in real-world settings, leading to measurable improvements in quality, cost, efficiency, build-to-order flexibility, time-to-market, customer satisfaction, or other key performance indicators. The focus is on innovative application of engineering knowledge to add value, not on creation of new knowledge. Students will prepare a written report and present results in an open seminar.

Students are typically involved with the planning, benchmarking, and implementation of certain engineering activities centering on the application of specific engineering principles and methodologies in real-world settings, leading to measurable improvements in quality, cost, efficiency, build-to-order flexibility, time-to-market, customer satisfaction, or other key performance indicators. The focus is on innovative application of engineering knowledge to add value, not on creation of new knowledge. Students will prepare a written report and present results in an open seminar.